Exchange and return of goods
Please contact us first.
It is best to contact us first before sending back the goods. You can use the email shop@myfunnybuddy.com, the web form on the Contact page or call +420 720 549 796. We will advise you on how to proceed based on your needs and help you choose the most suitable solution.
Sending goods
If you already know that you want to return or exchange the goods, you can send them directly to our address:
foxtrion solutions sro
Complaints Department
Yaltska 19
360 01 Karlovy Vary
We ask that the goods be returned in their original condition and packaging, if possible with tags and without signs of use.
Fill out the form
Please include the completed return/exchange form, which can be found below this article, with the item you are sending. This will help us process your request more quickly and correctly identify your order.